Shipping and Delivery Policy
Last Updated: December 24, 2024
At Seagotech.com, we specialize in delivering digital products and services. This policy outlines the delivery process for our digital goods, ensuring a seamless experience for our customers.
1. Delivery Method
Since we deal exclusively in digital products, all purchases are delivered electronically. Delivery methods include:
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Instant Download: After successful payment, you will receive an email with the download link.
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Account-Based Access: Some digital products will be available in your Seagotech account for access anytime.
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Email Delivery: In certain cases, the digital product or access instructions will be sent to your registered email address.
2. Delivery Time
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Most digital products are delivered immediately after payment confirmation.
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In rare cases, delivery may take up to 24 hours due to verification processes or technical issues.
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If you do not receive your product within 24 hours, please contact our support team.
3. Order Confirmation
Once your order is placed, you will receive a confirmation email containing:
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Order details
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Payment confirmation
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Delivery instructions (if applicable)
4. Failed or Delayed Delivery
If you experience any issues with receiving your digital product, please check:
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Your email inbox and spam/junk folder for the delivery email.
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Your Seagotech account dashboard (if applicable) for product access.
If the issue persists, contact our support team at support@seagotech.com.
5. Refund & Cancellation
We provide a 7-day free full trial of our software so you can test and decide before making a purchase. Once the trial period ends, the software will switch to educational mode with limitations. If you want the full version, you will need to purchase a license for our software.
After the trial period ends, if a purchase is made, all sales will be final, and no refunds will be provided. Please ensure that you test the software during the trial period before making a payment.
6. Contact Us
For any shipping or delivery inquiries, contact us at: support@seagotech.com.
📧 Email: support@seagotech.com